I liked the free consultation, the no pressure sales approach and the willingness to listen and be flexible with my schedule. The vet background was also a key factor and the knowledge of different training methods.
They have a very easy going manner, and listened and were interested in what I had to say about my very challenging dog. They were willing to change up methods to find the one that suited my dog and my approach to move toward reaching my goals. They provided me with good communication and were able to reschedule sessions and provide me with resources to learn more about my dog’s behaviour. They were also great with my dogs.